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Consulting course outline

Overview

This course covers general consulting theory and practice with particular emphasis on management consulting. 
It reflects international consulting standards developed by the International Council of Management Consulting Institutes (ICMCI),
the global association of national management consulting institutes from around the world.

The course is delivered by Alan Schwartz Chief Certified Management Consultant Assessor of the
Institute of Management Consultants (Australia).

 

 Learning outcomes:

On completion of this course participants should be able* to:

§         Manage projects within contemporary business and industry environments

§         Recognise professional and ethical values, behaviours and attitudes

§         Build and sustain relationships with clients and other key stakeholders

§         Apply a range of tools, methodologies and principles

§         Plan and deliver successful projects

§         Achieve sustainable results

 

* Subject to satisfying Institute of Management Consultants eligibility criteria, participants may wish to apply for
Certified Management Consultant (CMC) certification.  Participants may need to gain further knowledge and skills
after the course to achieve these outcomes and CMC certification, depending upon their
existing knowledge and experience

 

Overview of content:

Consulting

§         Nature and purpose of consulting

§         Consulting industry

§         Consulting Framework - Institute of Management Consultants (IMC)

§         Certified Management Consultant Certification (IMC)

§         Professional Practice

§         Consulting body of knowledge

Structure, culture and process

§         Organisation Structure

§         Culture and change

§         Consulting process

§         Building capability & getting Clients

Phases

§         Entry and Diagnosis

§         Planning

§         Implementation and control

§         Termination

Communication and Relationship Management

§         Stakeholders including client management

§         Interpersonal Interaction

§         Team management

§         Communication

§         Managing Consultancy Interventions

§         Problem solving and decision making

Commercial and contractual

§         Proposals

§         Pricing and fees

§         Contracts

Methodologies/tools/models

§         Strategic, consulting and management tools and techniques

§         Project, program and portfolio management

Wrap-Up - the next step

§         Professional Development

 

Who should attend?

§         Consultants, managers, professionals, program managers, project managers

 

Course Duration:

One or two days to suit client and participants

 

 


This page last updated 8 November 2009

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