AGS Consulting & Training, BSB60720 - Advanced Diploma of Program Management (online) course is aimed at experienced project managers, project directors, program managers and sponsors seeking to increase ability in program management. 

AGS Consulting & Training (AGS), public, online and corporate, Australian Institute of Project Management (AIPM) endorsed 'Nationally Recognised Training' courses, are delivered by Alan Schwartz (AGS) Trainer & Assessor, Australia Institute of Business and Technology Registered Training Organisation 41138. 

 Registration Form   

Course reflects: Managing Successful Programmes (UKCO) The Standard for Program Management (PMI) PfM - Portfolio Management Guide (UKCO) Portfolio Management Standard (PMI) BSB60720 Standards RegPM CPSPM, CPPD & CPPE Standards (AIPM) IPMA Competence Baseline ICB4.0 P3M3 & P3O (UKCO)

The course covers program management principles, techniques and tools, using a life-cycle and 'qualification unit' approach to deliver successful programs. Courseware includes definitions, checklists, examples, templates, videos and webinars. Participants apply program management tools and techniques to current or planned programs. 

Qualification Description 

This qualification reflects the role of individuals who apply specialised knowledge and skills, together with experience in program management across a range of enterprise and industry contexts. A program is defined as a set of interrelated projects, each of which has a project manager. 'Multiple projects', or 'a program of projects', refers to a number of related projects managed by the same person as a program to achieve organisational objective/s.

It applies to individuals who are program managers, managing or directing a suite of projects (a program) to achieve organisational objectives.
Individuals at this level use initiative and judgement to direct, plan, and lead a range of program functions, with accountability for personal and team outcomes within broad parameters. They use cognitive and communication skills to identify, analyse and synthesise information from a variety of sources and transfer their knowledge to others, and creative or conceptual skills to express ideas and perspectives or respond to complex problems.

(Innovation and Business Skills Australia, © Commonwealth of Australia) 

Entry and target

Entry to this qualification is limited to those who:

Have completed a Diploma of Project Management qualification.
or
Have completed two years equivalent full-time relevant workplace experience at a significant level within a project or program environment within an enterprise.

Roles

This course is targeted at those who are employed as:
program manager (generic)
program manager (industry specific)
program director
program executive
project director
senior project manager
PMO manager
operations manager
program benefits manager/leader

Assessment and Award Options

The course includes progressive assessment / assessment upon completion of evidence – upon satisfying criteria candidates are awarded BSB60720 - Advanced Diploma of Program Management.

Eligible candidates may also complete AIPM RegPM Certification at Certified Practicing Project Director (CPPD) level.

The Assessment Process

Undertaking activities which include filling out AGS templates for a program from start to finish and/or assembing workplace documents (that satisfy BSB60720 requirements). AGS provides examples and checklists. Delegates may work on case studies or real workplace programs. 

Completion of an Assessment Record Book (ARB), primarily answering knowledge and understanding questions (no exam!). 

Course Outcomes

Establish a program to ensure future successful implementation.
Development of a business case to support program set-up.
Apply benefits management through the program lifecycle.
Integrate program governance into organisational governance
Optimise risk management across program and project lifecycles
Apply principles of procurement and contract management as it pertains to the program context.
Manage program resources inclusive of managing a flexible workforce.
Ensure a program is monitored, controlled and reported on in an appropriate manner.
Understand the importance and level of stakeholder engagement across the lifecycle of a program.
Provide suitable leadership to a program and the projects, and sub-programs within the program.
Lead and manage organisational change to ensure program outcomes are embedded in the business.
Facilitate the development of collaborative alliances
Ensure program delivery achieves the desired outcomes.

Course Structure

Part A:

1. Project and Program Management
2. External & Internal environment
3. From strategy to projects
4. Organising for program and project management
5. Key concepts, tools & methodologies
6. Phases, processes & key deliverables
7. Program Set-up
8. Program Delivery
9. Program Closure

Part B:

BSBPMG630 Enable program execution
BSBPMG634 Facilitate stakeholder engagement
BSBPMG635 Implement program governance
BSBINN636 Manage benefits
BSBLDR601 Lead and manage organisational change
BSBPMG632 Manage program risk
PSPMGT006 Develop a business case
BSBPMG633 Provide leadership for the program
BSBPMG631 Manage program delivery
BSBPMG637 Engage in collaborative alliances
AHCBUS615 Implement a monitoring, evaluation and reporting program
ICTICT612 Develop contracts & manage contract performance

See course brochure for more detail. 

Qualification award

AGS deliver the training and undertake assessments via Agreement with a Registered Training Organisation.
The Qualification is awarded by the Registered Training Organisation. Delegates have 12 months to submit evidence. 

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Australia Institute of Business and Technology RTO 41138 - 
AGS Consulting & Training, online BSB50420- Diploma of Leadership and Management provides a foundation to lead and Manage organisations, departments, projects, teams & individuals

Courses delivered by Alan Schwartz via Registered Training Organisation
Australia Institute of Business and Technology 41138). Please contact us.

Course fee: $2,500
See make a payment. Two or more delegates, $50 discount applies to each.
 

Qualification Description  

This qualification reflects the role of individuals who apply knowledge, practical skills and experience in leadership and management across a range of enterprise and industry contexts.

Individuals at this level display initiative and judgement in planning, organising, implementing and monitoring their own workload and the workload of others. They use communication skills to support individuals and teams to meet organisational or enterprise requirements.

They plan, design, apply and evaluate solutions to unpredictable problems, and identify, analyse and synthesise information from a variety of sources.

Entry requirements

There are no entry requirements for this qualification. 

Course start & duration

The course is self-paced ie you can start & finish at any time. Completion times vary 2 weeks (RPL) to 12 months. The course can take anything from 25 - 500+ hours depending upon experience, knowledge, existing evidence, speed of working etc

Who should do this course?

This qualification reflects the role of individuals who are engaged to lead and manage the work of others or to add value to or enhance management practices including:

Human Resources Manager
Team Leader
Office Manager
Operations Manager
Subject matter expert
Team member
Small Business Manager
Department Manager
Project manager
Business analyst

Course Outcomes

The Diploma of Leadership and Management develops a sound theoretical knowledge base and managerial competencies  to  plan,  carry  out  and  evaluate  own work and/or the work of a team. On completion of this course you may consider higher qualifications such as BSB61015 - Advanced Diploma of Leadership and Management.

The Assessment Process

Participants select an organisation, scenario, case study and/or project to use (from past or current experience) for applying theory to practice (ie skills) via activities using templates provided by AGS (see below for examples of evidence generated in the course) undertaken throughout the course. Workplace templates/documents may also be used for evidence (or a combination of both).

Participants are required to complete an Assessment Record Book, answering questions to demonstrate knowledge and understanding. Being competency-based, there are no exams or tests.

Examples of evidence (via supplied templates)
Stakeholder Management Plan
Communication Plan
Roles & responsibilities Professional development plan Operational Plan
Negotiation plan
Performance indicators
Risk analysis
System plan
Status report Variation/change request Resource plan
Project plan
Reflective report

Courseware-support

• textbook

• PowerPoint slides
• examples, exercises, self-assessments etc
• case studies, templates, checklists

• videos and webinars
• glossary
• clear evidence & assessment documents
• e-mail support
• Skype video support (by agreement)

Qualification

AGS deliver the training and undertake assessments via Agreement with a Registered Training Organisation.
The Qualification is awarded by Australia Institute of Business and Technology 41138. 

BSB50420 - Diploma of Leadership and Management Qualification (12 Units)

BSBCMM511 Communicate with influence
BSBLDR523 Lead and manage effective workplace relationships
BSBOPS502 Manage business operational plans
BSBPEF502 Develop and use emotional intelligence
BSBTWK502 Manage team effectiveness
BSBCRT511 Develop critical thinking in others
BSBLDR522 Manage people performance
BSBOPS504 Manage business risk
BSBSTR502 Facilitate continuous improvement
BSBTWK503 Manage meetings
BSBSTR501 Establish innovative work environments
BSBXCM501 Lead communication in the workplace

See below for an overview of course content.

Course content

Foundations of management

1 Levels of management
2 Managerial functions and skills
3 Organisational structures
4 Challenges facing managers

Apply emotional intelligence

1. What is emotional intelligence?
2. Personal & social competence
3. Develop emotional intelligence

Build effective workplace relationships

1. Behaviour influences relationships
2. Manage workplace information
3. Engagement
4. Negotiation & conflict resoltion

Ensure team effectiveness

1 Types of teams
2 Plan to achieve team outcomes
3 Facilitate and empower work teams
4 Liaise with management
5 Enhance the organisation’s image

Develop workplace learning environment

1 Determine development needs
2 Types of learning and development
3 Purpose of learning plans
4 Support workplace learning
5 Monitor and evaluate learning

Assign duties and appraise performance

1 Clarify roles and responsibilities
2 Delegate for results
3 Facilitate outcomes
4 Performance appraisals
5 Constructive solutions to problems
6 Value of individual performance plans

Manage & implement operational plans

1 Operational plans reflect corporate plans
2 Develop an operational plan
3 Acquire human resources
4 Acquire physical resources
5 Monitor and control operational performance

Develop critical thinking in others

1 Assess individual and team critical and creative thinking skills
2 Establish an environment that encourages the application of critical and creative thinking
3 Monitor and improve thinking practices

Risk management

1 What is risk?
2 Risk management process
3 Benefits of risk management

Establish innovative systems

1. Research context for new system development
2. Generate system concepts and options
3. Develop a plan for the system
4. Trial the system

Manage continuous improvement

1 Understanding quality
2 Quality and continuous improvement
3 Tools for continuous improvement
4 Case application: Continuous improvement

Communicate with influence

1. Interpersonal communication
2. Communicate with persuasion
3. Communication process

Manage meetings

1. Prepare for meetings
2. Conduct meetings
3. Follow up meetings

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