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AGS Consulting & Training (AGS) Policies
A. Return Policy
B. Privacy Policy
C. Terms and Conditions
D. FAQ
E. Payment Methods, secure Checkout
Australia Institute of Business and Technology RTO
In the case of Qualification courses (BSB40920, BSB50820, BSB60720, BSB50420, BSBPMG426, BSBPMG536, BSBPMG632) AGS policies & terms & conditions are to be read in conjunction with Australia Institute of Business and Technology RTO 41138 policies & terms and conditions.
A. Return Policy
AGS general policy is not to issue refunds except in the case of extenuating circumstances, where fair & reasonable consideration will be made. Requests made within two weeks of payment are more likely to be favourably considered, with the possibility of a partial refund (factoring in course cost, intellectual property, extent of pre-commencement communication and concerns raised.
For Public Courses see our Sydney - Canberra public course Registration Form.
For Online Courses potential students are encouraged to review our web pages, brochures, Online Course Registration Form and contact us with queries. AGS does not typically issue refunds after course payments have been made. However, if concerns are raised at any time, these will be considered on a ‘case-by-case’ basis given the value of intellectual property in our courseware & often time spent prior to bookings & payments.
For In-company (Corporate) courses principles applied to refunds are based on our AGS returns policy, online and public courses as appropriate and summarised above.
Where refunds/partial refunds are agreed, depending on value, these will be made within two to four weeks.
AGS does not engage in unsolicited marketing with associated statutory cooling-off periods.
For more information please contact Alan Schwartz via email GSPL@bigpond.net.au
B. Privacy Policy
Greco Schwartz Pty Ltd (ABN 81 080 229 867), Trading as AGS Consulting & Training (AGS)
is committed to adopting the highest standards to safeguard our customers’ personal and sensitive information.
AGS, is bound by the National Privacy Principles as set out in the Privacy Act 1988 (Cth) and the Privacy Amendment (Private Sector) Act 2000.
AGS only collects personal information that is necessary for one or more of our functions activities.
AGS may also record various communications between individuals and AGS.
AGS’s collection, use and disclosure of personal information policy is set out below:
1. The information we collect
We will only collect personal information about you and given by you when you submit an enquiry, or direct application for a course through one of our online forms. We will always let you have a copy of all personal information that we have about you should you request it.
2. Purposes for which we use information about our users
We collect information about our users for a variety of purposes. These include the following:
i. Where users supply data to us pursuant to educational services that we offer (for example, to enrol in a AGS-AIBT course or to obtain information about our educational programmes), data will be processed by us to supply the information requested by our users. Your information is held by AGS in Australia.
ii. So that we can inform our users of new offers, products, and services which may be of interest to them.
iii. So that we can send our users news items which are relevant to their interests.
iv. To help us improve and personalise the services provided to our users.
3. Passing on information about you
We will not disclose information obtained from you to third parties. In certain circumstances we may need to disclose information about you if you breach this Privacy Policy Version 1.0_March 2019 Page 3 of 4 Privacy Policy. We may also disclose or access your account if required to do so by law or any other governmental body.
4. Security
Keeping information about you secure is very important to us. We use the highest standards of encryption for online transactions involving sensitive data such as credit card details. Credit card transactions through our payment page are secured by PayPal. However, no data transmission over the Internet can be guaranteed to be totally secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you send to us, and you do so at your own risk.
AGS will take precautions to protect against the loss, misuse, and alteration of your user data under our control. Only authorised employees and subcontractors will be given access to the information you provide us with prior consent.
5. Cookies
To improve your experience on our site, we may use ‘cookies’. Cookies are an industry standard and most major web sites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however, please note that if you do this you may not be able to use the full functionality of this website.
Our website https://www.agsconsulting.com.au/ may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.
Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.
By using this website, you consent to the processing of data about you by Google in the manner described in Google’s Privacy Policy – external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google – external site.
AGS’s websites also use interfaces with social media sites such as Facebook, LinkedIn, and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information.
6. Automated decisions taken by us about you
Assumptions are made about your interests depending on the information you have supplied to us about yourself, and about the website you were visiting when you did so. For example, if you enquired about a course on AGS, we assume you are interested in vocational and training courses in Australia.
We assume you speak certain languages based on your nationality or country of residence.
7. Changes to our Privacy Policy
We may update the Privacy Policy from time to time. If we need to make any changes, we will post an announcement to this effect on our websites. We will also revise the last updated date at the top of the Privacy Policy.
If you have any questions relating to this Privacy Policy or how we use the personal information we have about you, please contact us.
C. Terms and Conditions
In the case of Qualification courses (BSB40920, BSB50820, BSB60720, BSB50420, BSBPMG426, BSBPMG536, BSBPMG632, Australia Institute of Business and Technology RTO 41138 policies & terms and conditions apply (where appropriate).
All qualification training is subject to the Australian Skills Quality Authority (ASQA) standards.
All training is subject to the Australian Skills Quality Authority (ASQA) standards.
AGS maintains a safe and supportive learning environment
To help students make an informed enrolment decision before enrolling in a course with AGS
please contact us for impartial and practical advice including options.
Refer to specific course information on our website regarding fees, duration, delivery mode, location.
For information on entry requirements (where applicable) please refer to the individual course on AGS website and www.training.gov.au.
AIBT (Australia Institute of Business and Technology) has a formal complaints and appeals policy and procedure, in accordance with the National Code 2018, , allowing students to lodge complaints about services and/or staff. Students must first go through an internal, written complaint process before seeking an external appeal.
AGS terms do not remove the right to remedies, including refunds, for major failures of service as protected under Australian consumer protection laws.
D. FAQ
E. Payment Methods & secure Checkout
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